7 1 10 Robert S Kaplan Primary Author David P Norton Primary Author mixed material 1591396905 Harvard University Press 2006 How Balanced Scorecard Companies Thrive In The New Business Environment Robert S Kaplan Primary Author David P Norton Primary Author mixed material 1578512506 Robert S Kaplan Primary Author David P. Norton Additional Author mixed material 9796880717 Jakarta Erlangga 1996 The Balanced Scorecard Robert S Kaplan Primary Author David P Norton Primary Author mixed material 0875846513 United states of Amerika Converting Intangible Assets Into Tangible Outcomes Robert S Kaplan Primary Author David P Norton Primary Author mixed material 1591391342 Balanced Scorecard Robert S Kaplan Primary Author David P Norton Primary Author Yosi Pasla Additional Author mixed material 9796880717 Jakarta Erlangga 1996 Robert S Kaplan Primary Author David P Norton Primary Author mixed material 9796880717 Jakarta Erlangga 1999