1. Taking a Behavioural Approach
2, Pinning Down What's Needed
3. Identifying The Ingredients for Success
4. Studying The CV
5. Planning The Interview
6. Getting Started
7. Examining The Five Interview Areas
8. Examining Strengths and Weakness
9. Listening to What's Being Said
10. Digging For Behavioural Gold
11. Probing For Specifics
12. Spotting Patterns
13. Using an Interview Checklist
14. Making The Decision